We're here when you need us
Most answers are in the help pages. For everything else, a person will reply.
A person reads every message. Tell us your company name and, for a call problem, the time of the call.
Phone — sales and general enquiries
Monday to Friday 9 a.m. – 6 p.m., Saturday 10 a.m. – 2 p.m., Eastern time.
Service status
Whether calls, texts, voicemail and the app are working right now, and the last 90 days.
Help pages
Short how-to articles: numbers, your team, voicemail, recording, desk phones, the apps.
Report a security problem
Found a vulnerability? Please write to us before disclosing it.
Delete your account
What we delete, what the law makes us keep, and how long it takes.
In an emergency dial 911 from any AIMERICA phone or app. Keep the 911 address on each number up to date: it is where help is sent.