How can we help?
Short answers to the things people ask first.
Prefer to watch? See the video tutorials.
Get started in ten minutesVideoThe five things to do on day one.Get a phone numberVideoPick a local number and put it to work.Keep your existing numberVideoMoving (porting) a number from another provider.Add a teammateVideoInvite someone; they choose their own password.ExtensionsVideoReach a colleague in three digits.Set your voicemail greetingVideoRecord it, upload it, or let us speak it.Record a callVideoRecording starts when you press Record, or automatically if an owner has switched that on in Settings — always after the spoken notice.Turn on two-step sign-inVideoA code from your phone as well as your password.Developers & APIAuthentication, endpoints, webhooks, rate limits and Zapier.Build a phone menu“For sales, press 1.”Business hours and call forwardingVideoWhat happens when you are closed, or away.Set up a desk phoneVideoPlug it in; it finds us.Install the appsVideoiPhone, Android, Mac and any browser.Texting and opt-outsVideoBusiness texts, STOP, and your do-not-contact list.The AI receptionistVideoIt answers, takes the message, and emails you.Use AIMERICA in FrenchVideoThe app, the emails and what callers hear.911 on an internet phoneVideoHow it works on AIMERICA and its limits. Please read it once.
Video tutorials
Short videos that show each step on the screen, with captions.
1:24VideoSign in and find your way around HomeSign in to the AIMERICA web app and read the Home page: meetings, Needs you, your numbers and the menu.
1:20VideoThe Get set up checklistFollow the Get set up page to finish your first-week setup: account, 911 address, number, receptionist, test call and go live.
1:35VideoYour 911 address (calling waits for it)Check the company's emergency address, set your own 911 address when you work elsewhere, and name emergency contacts.