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Set your voicemail greeting

Record it, upload it, or let us speak it.

Video tutorial, 1:28 · English captions · Download the video

Open Voicemail, press Voicemail settings, then Voicemail greetings. Each phone number has its own greeting.

In this video

Step by step

  1. 1

    Your voicemail greeting is on the Voicemail page. Press Voicemail settings, at the top right.

    Press Voicemail settings
  2. 2

    Two cards open. Open Voicemail greetings.

    Open Voicemail greetings
  3. 3

    Each line has its own greeting. If you have more than one, pick the line at Select number.

  4. 4

    What callers hear shows the greeting that plays now. Until you set one, it is an automatic greeting, spoken by an AI voice.

    What callers hear now
  5. 5

    Press Play to hear it, exactly as callers do. The first time can take a few seconds.

    Press Play
  6. 6

    To use your own words, press Write your own words.

    Click Write your own words
  7. 7

    Type what callers should hear, up to 500 characters.

    Type your words
  8. 8

    Then pick the language, and a voice. Here, Jacqueline.

    Pick a language and a voice
  9. 9

    Preview plays your words in that voice. Nothing is saved yet.

  10. 10

    Stuck for words? Suggest words asks the AI for a draft, from your name, your company and your hours.

  11. 11

    When it sounds right, press Save, and callers hear your words. Here, press Cancel instead.

    Save, or Cancel to keep it as it was
  12. 12

    Prefer your own voice? Record a greeting with your microphone, or upload a WAV or MP3 file, up to 5 megabytes.

    Record or upload your own
Your own words change nothing for callers until you press Save, so Play and Preview are safe to try. An uploaded file becomes your greeting at once.

Record your voicemail greeting in your own voice

Record a greeting with your computer's microphone, keep it or try again, or upload an audio file.

Video tutorial, 1:02 · English captions · Download the video

Open Voicemail, press Voicemail settings, then Voicemail greetings. Pick the line, press Record, speak, then Stop Recording. Save as Greeting keeps it; Discard throws it away.

In this video

Step by step (8 steps)
  1. 1

    Your greeting is recorded on the Voicemail page. Open Voicemail settings, then Voicemail greetings.

    Voicemail settings, then greetings
  2. 2

    Select number picks the line this greeting is for.

  3. 3

    Further down, press Record. The first time, your browser asks to use the microphone: allow it.

    Press Record
  4. 4

    Speak your greeting clearly. The timer shows how long you have been speaking.

    Speak your greeting
  5. 5

    Press Stop Recording when you are done.

  6. 6

    Save as Greeting makes it what callers hear. Your own recording comes before any other greeting.

    Save as Greeting
  7. 7

    Not happy with it? Press Discard, and record again.

  8. 8

    Already have a file? Upload File takes a WAV or MP3 of up to five megabytes, and it is used straight away.

    Or upload a file
Nothing leaves your computer until you press Save as Greeting. An uploaded file (WAV or MP3, up to 5 MB) is used straight away.

In short

Your greeting is in Voicemail › Voicemail settings › Voicemail greetings. Each phone number has its own greeting: pick the line at Select number.

  • What callers hear shows the greeting that plays now. Press Play to hear it.
  • Write your own words: type up to 500 characters, pick the language and a voice, and press Preview to listen. Suggest words writes a draft for you from your name, your company and your hours. Press Save when it sounds right.
  • Record a greeting with your browser microphone, then press Save as Greeting. Or press Upload File for a WAV or MP3 file up to 5 MB: an uploaded file becomes your greeting at once.

With no greeting of your own, callers hear an automatic greeting, spoken by an AI voice, that names you, your team or your company. Companies set to French hear it in French.

Every message is written out as text and emailed to the people on that line, with the recording attached.

Was this not what you needed? Write to us.

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