Listen to voicemail and call back
Play a voicemail, read its AI summary and transcript, then call back, text or save the caller.
Open Voicemail in the menu on the left, under Calls. Every message left on your lines is there, newest first.
In this video
Step by step
- 1
Your messages are in Voicemail, in the menu on the left.
- 2
Each message shows who called, the line they called, how long they spoke, and when.
- 3
A blue dot marks a new message that nobody has read yet. The badge at the top counts them.
- 4
Press play to listen, right here in the browser. The same button pauses it.
- 5
No time to listen? The AI summary gives you the point in one line.
- 6
Under it, the whole message is written out, so you can read it during a meeting.
- 7
This caller is not in your contacts yet, so you see the caller ID from their phone company.
- 8
Call back rings them right away, from your browser phone.
- 9
Text opens a new message to them.
- 10
Their number is already filled in. You pick your line, write your message, and send it.
- 11
Send message sends it. Here, press Cancel instead, and nothing is sent.
- 12
Now go back to Voicemail, and scroll down to the same caller.
- 13
Add to contacts saves the caller. It opens a new contact with their number filled in.
- 14
Type their name, then press Create. Here, press Cancel, and nothing is saved.
- 15
Finally, go back to Voicemail.
- 16
The double tick on a new message marks it as read.
- 17
The bin deletes a message. You confirm first, and you get a few seconds to undo.
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