Find a received fax and download it
Check the faxes you received and sent, see their status, and download any of them as a PDF.
Received and sent faxes are in Fax, in the menu on the left, under Calls: the Fax inbox card.
In this video
Step by step
- 1
Every fax you send or receive lands in the Fax inbox, on the Fax page.
- 2
To see only the faxes you received, click Inbound.
- 3
Each fax shows the number it came from, the line it came in on, the pages, the time and the file name.
- 4
OK means the whole fax came through.
- 5
Click PDF to download the fax, and open it on your computer.
- 6
Outbound shows what you sent. A failed fax says why.
- 7
All shows both again.
- 8
At the top of the page, Refresh checks for new faxes.
- 9
To receive faxes, your company needs a fax number. An owner or admin gets one here, in the Fax number card. Your phone lines can only send.
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