Build a phone menu

“For sales, press 1.”

Open IVR and create a flow.
Drag steps onto the canvas: a greeting, a menu, transfers, voicemail, business hours, dial by extension, the AI receptionist.
Connect them. Each menu choice, and each “no answer”, has its own path.
Assign the flow to a number in Numbers.

Give every path an ending: a person, a voicemail box or a goodbye. A path that leads nowhere hangs up on the caller.

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