See every call in the CRM activity feed
Read the call log with outcomes, AI summaries and transcript lines in one feed.
Open CRM › Activity. Every finished call is logged by itself, newest first, with its time, its length and its outcome; calls the AI receptionist handled carry its summary, others show the first lines of the transcript.
In this video
Step by step
- 1
Calls are logged in CRM by themselves. Open Activity.
- 2
Each finished call lands here, inbound or outbound, with its time, its length, and its outcome.
- 3
Calls the AI receptionist handled can carry its summary.
- 4
Others show the first lines of the conversation.
- 5
Outcomes like booked, completed, or message taken tell you how each call ended.
- 6
Scroll down for older calls.
The Activity tab lists the latest 40 calls, even when the Activities tile counts more.
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