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Set your receptionist's opening hours

Set the days and times your receptionist treats as open, so she never books or promises a time when you are closed.

Video tutorial, 1:16 · English captions · Download the video

Your receptionist's hours are on her page in AI Agents, on the Bookings tab.

In this video

Step by step

  1. 1

    Your AI receptionist keeps her own opening hours. To find them, open AI Agents in the menu on the left, then open her card.

    AI Agents, then her card
  2. 2

    Her hours are on the Bookings tab.

    The Bookings tab
  3. 3

    Scroll down to Opening hours. She never books or promises a time outside these hours.

  4. 4

    This line shows her week at a glance. To change it, click Edit.

    Click Edit
  5. 5

    Each day has a tick box, an opening time and a closing time. Here, Friday now closes at 4 PM.

    Pick the new closing time
  6. 6

    To open a closed day, tick it. Saturday gets 9 AM to 5 PM, and you change it the same way.

    Tick a day to open it
  7. 7

    Late closing? Times after midnight are fine, like closing at 2 AM.

  8. 8

    Save hours keeps your changes. In this demo, we click Cancel, so nothing changes.

    Save hours, or Cancel
  9. 9

    What she tells callers about your hours comes from her facts. Click Teach.

  10. 10

    If your hours change, update her Opening hours fact here too.

    Update the Opening hours fact
Her opening hours decide when she books. Her Opening hours fact, on the Teach tab, is what she tells callers. Change both together.

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