See the texts your AI agents and reminders sent
Check every text your AI receptionist, reminders and outside tools sent, kept apart from customer conversations, and jump to replies.
In Messages, click Automated texts in the inbox column. It lists the texts your AI agents, reminders and outside tools sent from your lines, apart from your customer conversations.
In this video
Step by step
- 1
Booking confirmations and reminders go out by themselves. They are kept apart, so they never crowd your conversations. Click Automated texts.
- 2
Each card shows who sent it, to whom, from which line, and whether it was delivered.
- 3
AI agents shows only what your AI agents texted.
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Automation shows reminders, and review requests.
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The last tab lists the texts other tools sent from your numbers. There are none here.
- 6
When a customer answered, go back to Automation. Then, open the real conversation from the card.
- 7
Customer replies always land in your normal inbox, next to the reminder that started them.
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