Get an email when a text arrives
Turn on email alerts for new texts (and faxes) on your lines, at most one email per conversation every ten minutes.
Open Settings › Company › Texting, block Email alerts, and tick Email me when a text arrives on one of my lines (or Email me when a fax arrives). Each box saves as soon as you click it.
In this video
Step by step
- 1
If you are away from the app, an email can tell you a customer texted. Open Settings.
- 2
Choose Company at the top. Then, in the row below, choose Texting.
- 3
Email alerts sits under the automatic reply.
- 4
Alerts go to your sign-in email: at most one email per conversation, every ten minutes.
- 5
Tick this box to get an email when a text arrives on one of your lines. It saves as soon as you click, so here we only point.
- 6
The second box does the same, for faxes.
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