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Let your receptionist book on your calendars

Link booking calendars so your receptionist books real times, and tell her when to use each one.

Video tutorial, 1:01 · English captions · Download the video

Open AI Agents, then your receptionist, then the Bookings tab. She books only on the calendars linked under Book appointments; with none linked, she takes a message.

In this video

Step by step

  1. 1

    She books only on the calendars you link, at the top of her Bookings tab.

    The Bookings tab
  2. 2

    Without a linked calendar, she takes a message instead. Jacqueline has three.

  3. 3

    Each calendar has a sentence telling her when to use it. New patients go to the new-patient exam.

    Use this calendar when…
  4. 4

    Pain, swelling or a broken tooth goes to the same-day emergency calendar.

    Emergencies: the same-day calendar
  5. 5

    Add a calendar lists your booking pages. Picking one links it at once, and linked ones say added.

    Add a calendar
  6. 6

    Remove unlinks a calendar straight away. Booking pages and their times are made in Calendar, under Booking Pages.

  7. 7

    Before she offers a time, she also checks your opening hours, just below.

    She checks your opening hours
Give each calendar a clear sentence under Use this calendar when, for example: Pain, swelling or a broken tooth goes to the same-day emergency visit. Picking a calendar in Add a calendar, and Remove, act at once.

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