Choose the languages your receptionist speaks
Set the language your receptionist answers in and the languages she may switch to.
Your receptionist's languages are set in the guided setup (New, then AI agent), on step 5, Transfer and languages. Answers in sets how calls open; Can switch to lists the languages she may change to.
In this video
Step by step
- 1
Her languages are chosen in the guided setup, from New, then AI agent. The fifth step is Transfer and languages.
- 2
Answers in sets the language calls start in. By default, calls are answered in English.
- 3
Main language, then match the caller opens in your main language, then follows the caller.
- 4
Can switch to lists the languages she may change to. English is always on. Here, we add Spanish.
- 5
Now calls open in Spanish, your first language after English, and she switches as soon as a caller speaks another one.
- 6
Or pick one language, like Spanish, to answer every call in it. She switches only when a caller clearly asks.
- 7
Continue leads to her voice and name, where voices that speak your language are listed first.
- 8
We stop here, so nothing is created. To leave, click AI Agents in the menu.
Related tutorials
1:18VideoFind your AI receptionist and her settingsOpen AI Agents, find your receptionist and learn what each of her four tabs holds.
1:35VideoSet up your AI receptionist (guided)Answer six short questions and AIMERICA writes your receptionist's instructions, ready to answer your line.
1:16VideoSet your receptionist's opening hoursSet the days and times your receptionist treats as open, so she never books or promises a time when you are closed.
1:17VideoChoose who your receptionist transfers calls toSee and add the people and numbers your receptionist may transfer a caller to, and when she should.
1:35VideoTeach your receptionist your factsReview and add the facts your receptionist answers from: hours, services, prices, policies and common questions.
0:58VideoChange your receptionist's greeting and nameFind the first sentence callers hear and your receptionist's name, and see how to change them.Was this not what you needed? Write to us.