AIMERICA
☰

Manage the table reservations she takes

See the day's table bookings your receptionist took, find a guest, and add a booking by hand.

Video tutorial, 1:27 · English captions · Download the video

Open AI Agents, then your receptionist, then the Bookings tab. Reservations holds your table book: the bookings she took by phone and the ones you add with Add a booking.

In this video

Step by step

  1. 1

    Restaurants get a table book. Your receptionist books, changes and cancels tables by phone, and you can add bookings here.

    Reservations, on her Bookings tab
  2. 2

    The strip shows the seats taken through the day. Red means no table is left at that time.

  3. 3

    Each booking shows the time, the party and the name. By phone means the receptionist took it, and Text sent means the guest got a confirmation.

    By phone, Text sent
  4. 4

    Move between days with the arrows, or jump back to today.

  5. 5

    Search finds a guest by name, phone number, or confirmation code.

    Search a guest
  6. 6

    For a booking made in person, press Add a booking. Free times for that party size show as buttons.

    Add a booking
  7. 7

    Type the guest's name.

    The guest's name
  8. 8

    Then their mobile number. An occasion or allergies are optional.

  9. 9

    Text the guest a confirmation is ticked by default. Add booking saves it. In this demo, we do not save.

  10. 10

    Cancel, next to it, closes the form without saving.

  11. 11

    On each booking you can mark Seated or No-show, edit it, or cancel it. Cancelling a phone booking texts the guest.

    Seated, No-show, Edit, Cancel
Two kinds of Cancel: the one next to Add booking closes the form; the one on a booking cancels the guest's table, and texts the guest when they booked by phone.

Was this not what you needed? Write to us.

Français