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Turn on phone table bookings and set your seats

Let your receptionist take table bookings by phone and set seats, booking hours, notice and closed dates.

Video tutorial, 1:26 · English captions · Download the video

Open AI Agents, then your receptionist, then Bookings. Under Reservations, open Settings: Before it goes live shows what is missing, and Let the receptionist take table bookings turns phone bookings on.

In this video

Step by step

  1. 1

    Phone table bookings are set under Reservations, on her Bookings tab.

  2. 2

    Open Settings, inside Reservations. It decides whether she takes tables by phone, and how many.

    Settings, inside Reservations
  3. 3

    Before it goes live shows what is still missing. Here, everything is ticked, so phone bookings are on.

    Before it goes live
  4. 4

    This box lets her take table bookings. Each booking is checked against your hours and seats, and the guest gets a code by text.

    Let her take table bookings
  5. 5

    Bookings can follow the receptionist's hours, or have their own. This restaurant uses different hours for bookings.

  6. 6

    Set how many guests you can seat, your tables, and the largest group she books by phone.

    Seats, tables, largest group
  7. 7

    Minimum notice, and How far ahead, limit when callers can book.

  8. 8

    Confirm phone bookings right away is on. Untick it, and phone bookings arrive as requests you confirm yourself.

  9. 9

    Holidays and private events go in Closed dates, so she books no tables that day.

    Closed dates
  10. 10

    Save settings applies your changes. Here, we only show it, and go back to the bookings.

    Save settings
Nothing changes until you press Save settings. Untick Confirm phone bookings right away to receive phone bookings as requests you confirm yourself.

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