Post missed calls and voicemails to Slack
Send missed calls, voicemails, texts and faxes to a Slack channel as they happen.
Open CRM and click Integrations in the line at the top. On the Slack card press Add a channel. In Slack, add the Incoming Webhooks app, pick the channel and copy its webhook address; paste it here, keep the events you want (missed call, new voicemail, new text message, fax received) and press Connect Slack.
In this video
Step by step
- 1
Slack is in Integrations, linked from the CRM page's intro.
- 2
The Slack card posts missed calls, voicemails, texts and faxes to a channel, as they happen. Owners and admins set it up.
- 3
Add a channel opens the steps.
- 4
In Slack, add Incoming Webhooks, pick the channel, and copy the webhook address it gives you.
- 5
Paste that address here.
- 6
Choose what to post: a missed call, a new voicemail, a new text message, a fax received. All four start ticked.
- 7
Connect Slack saves it. The channel then shows here, with a test button.
- 8
Here we press Cancel, to keep the demo as it is.
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