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Zapier webhooks in Settings, Developer

Under Settings, Company, Developer, make keys and the simple webhooks Zapier uses for calls, texts, voicemail and fax.

Video tutorial, 1:09 · English captions · Download the video

Open Settings > Company > Developer (owners and admins). Under Webhooks, type the https address that should receive the events (for example a Zapier catch hook), keep the events you need (call started, answered, ended, missed, texts, voicemail, fax) and press Add webhook. Copy the signing secret it shows once.

In this video

Step by step

  1. 1

    Settings, Company, Developer has your API keys and the simple webhooks Zapier uses.

    Settings > Company > Developer
  2. 2

    The API keys here are the same as on the Developer page.

  3. 3

    Webhooks tell your own systems the moment a call, text, voicemail or fax happens.

    Webhooks
  4. 4

    Each one is signed, and retried four times if your server does not answer.

  5. 5

    Type the https address that receives them, for example the one Zapier gives you.

    Webhook address
  6. 6

    Choose the events: call started, answered, ended and missed, texts, voicemail and fax. They all start ticked.

  7. 7

    Add webhook starts sending them. Here we stop before adding it.

    Add webhook
  8. 8

    For subscriptions with a handshake and an expiry, use the Developer page's Webhooks tab.

Each delivery is signed with X-AIMERICA-Signature and retried after 1 min, 5 min, 30 min and 2 h if your server does not answer 2xx. For subscriptions with a handshake and an expiry, use Developer > Webhooks.

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