AIMERICA
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Block numbers and screen unwanted calls

Turn away hidden numbers, make unknown callers press 1, and keep a list of blocked numbers.

Video tutorial, 1:10 · English captions · Download the video

Owners and admins open Settings › Company › Calling, card Unwanted calls: Turn away hidden numbers, Ask unknown callers to press 1, and the Blocked numbers list. Both switches apply at once.

In this video

Step by step

  1. 1

    Call screening is a company setting. Open Settings, in the menu on the left.

  2. 2

    Choose Company at the top. Then, in the row below, choose Calling.

  3. 3

    Find the card called Unwanted calls.

    Unwanted calls
  4. 4

    Turn away hidden numbers refuses callers who hide their number. They cannot leave a message, either.

    Turn away hidden numbers
  5. 5

    Ask unknown callers to press 1 stops most robocalls. Your contacts, and people you have called, get straight through.

  6. 6

    Both switches apply at once, so in this demo, we only point at them.

  7. 7

    Blocked numbers lists each blocked caller, and how many of their calls were stopped.

    Blocked numbers
  8. 8

    Type a number, and Block adds it to the list. Anyone on the team can add to it.

    Type a number, then Block
  9. 9

    In this demo, we do not block it. The x on a row unblocks that number.

With press 1 on, your contacts and the people you have called are connected straight away; everyone else hears a short question first.

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