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Listen in on live calls

See colleagues' calls in progress and know what Listen, Whisper and Barge do.

Video tutorial, 1:04 · English captions · Download the video

Owners and admins open Team and click Live calls. Each colleague's call in progress has a row with Listen (you hear both sides, nobody hears you), Whisper (only your colleague hears you) and Barge (everyone hears you). The red button stops listening. Your colleague's call screen always shows who is on the call, and how.

In this video

Step by step

  1. 1

    Live calls is a tab on the Team page, for owners and admins. Click Live calls.

    Team, then Live calls
  2. 2

    Your colleague always sees on their screen that you are on the call, and how.

  3. 3

    When a colleague is on a call, a row shows who, the number, and how long. Right now, nobody is on a call.

    One row per call in progress
  4. 4

    Each row has three buttons. Listen: you hear both sides, and nobody hears you.

  5. 5

    Whisper: only your colleague hears you, so you can coach them during the call.

  6. 6

    Barge: everyone on the call hears you. The red button next to them stops listening.

  7. 7

    Above the list, Open the wallboard shows all your teams on a big screen.

    Open the wallboard: a big screen view
The rows appear only while a colleague is on a call; when nobody is, the card says "Nobody is on a call right now."

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