Answer a call on the phone app
Answer or decline a call on the AIMERICA phone app, or text the caller that you will call back.
The phone app rings for your AIMERICA line on your iPhone or Android phone. With the app open, the call shows in the app; with the app closed or the phone locked, your phone's own call screen rings.
In this video
Step by step
- 1
When your work line rings while the app is closed, or your phone is locked, your phone's own call screen rings. Answer it like any other call.
- 2
With the app open, the call shows here, with the caller's name and number.
- 3
Can't talk? Before you pick up, one tap texts the caller: in the car, can't talk now, or in a meeting.
- 4
The red button stops it ringing on this phone. The green one answers.
- 5
Once you answer, the timer starts, and your call buttons appear.
- 6
Each button has its own video. The red button at the bottom hangs up.
- 7
Your calls are listed in Recents, on the bar at the bottom.
- 8
The round info button opens a call's details.
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0:41VideoDesk phone: home screen and recent callsRead the home screen, filter your recent calls and open a call's details.
0:37VideoDesk phone: voicemailRead and play your voicemail, call back or delete, and open the voicemail settings.
0:51VideoDesk phone: make a call, hold, mute and transferDial a number, then use hold, mute, transfer and the other buttons during a call.
0:18VideoDesk phone: use the handsetLift the handset to dial, and move a call from the speaker to the handset.
0:29VideoDesk phone: contactsFind a contact by name or number, then call or text in one tap.Was this not what you needed? Write to us.