Make a call from the phone app
Choose the number people will see, then call from the keypad, from Recents or from Contacts in the phone app.
The phone app is the AIMERICA app on your iPhone or Android phone. Calls go out through AIMERICA, from the business line you choose.
In this video
Step by step
- 1
The phone app opens on the keypad. The number after From is the line people see when you call.
- 2
Have more than one line? Tap the From number, then pick the line to call from.
- 3
Type the number on the keypad. It shows above the keys as you type.
- 4
Made a mistake? The key at the bottom right erases one digit.
- 5
The green button calls right away, from the line you chose. Here, we do not press it.
- 6
To call someone back, open Recents. Tap the small i at the end of the row. A tap on the row itself calls at once.
- 7
The details show where the number is from, and your calls with it. The green button calls back. The blue one starts a text.
- 8
Or find the person in Contacts, and search by name or number.
- 9
Tap the i to open the contact. Calling works the same way from here.
Related tutorials
4:31VideoThe desk phone: a full walkthroughEverything the AIMERICA desk phone does: calls, voicemail, contacts, texts and the menu.
0:41VideoDesk phone: home screen and recent callsRead the home screen, filter your recent calls and open a call's details.
0:37VideoDesk phone: voicemailRead and play your voicemail, call back or delete, and open the voicemail settings.
0:51VideoDesk phone: make a call, hold, mute and transferDial a number, then use hold, mute, transfer and the other buttons during a call.
0:18VideoDesk phone: use the handsetLift the handset to dial, and move a call from the speaker to the handset.
0:29VideoDesk phone: contactsFind a contact by name or number, then call or text in one tap.Was this not what you needed? Write to us.