AIMERICA
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Answer a call in the browser phone

Turn on call alerts, then answer, decline or send to voicemail a call that rings in your browser.

Video tutorial, 1:15 · English captions · Download the video

Calls ring in every browser tab where you are signed in to AIMERICA. Keep a tab open on the Phone page, and allow the microphone when your browser asks, so the caller can hear you.

In this video

Step by step

  1. 1

    Keep the app open in a browser tab. The Phone page is a good place to wait for calls.

    Keep the Phone page open
  2. 2

    The green chip at the top means your line is ready to take calls.

  3. 3

    To hear calls while this tab is in the background, turn on alerts in Settings, under Me, then Alerts.

  4. 4

    When someone calls, you see Incoming call, the caller's name and number, and the line they called.

    Incoming call
  5. 5

    Decline sends the call away. Voicemail sends the caller to your voicemail.

  6. 6

    Answer takes the call. The Enter key answers too, and Shift plus Enter declines.

    Click Answer
  7. 7

    You're on the call. The stage shows who you're talking to, their number, and a timer.

  8. 8

    Mute, Keypad, Hold, Record and Transfer work like on any call. Each one has its own video.

    Your call buttons
  9. 9

    When you're done, press the red button to hang up, or Shift plus Escape.

    Hang up
  10. 10

    The call is now at the top of Recent, with when it came in.

Shift plus Enter declines a ringing call; Shift plus Escape hangs up. Escape alone never ends a call.

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