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Make a call in the browser phone

Dial a number from the Phone page keypad or from Recent, choose the line callers see, and check your audio.

Video tutorial, 1:28 · English captions · Download the video

The browser phone is on the Phone page. When your browser asks, allow the microphone, so the person you call can hear you.

In this video

Step by step

  1. 1

    Click Phone, in the menu on the left. The keypad is in the middle, and your recent calls are on the right.

    Click Phone
  2. 2

    At the top, the green chip means your line can place and receive calls. Click Phone line ready for the details.

    Click Phone line ready
  3. 3

    The panel shows the status of your line. Press Escape to close it.

  4. 4

    The From list sets which of your numbers the person you call will see. Choose the line to call from.

    Choose your line in From
  5. 5

    Type the number with your keyboard, or click the keys on the keypad. It appears in the box above the keys.

  6. 6

    Typed a wrong digit? Backspace removes the last one. Then put in the right digit.

    Backspace removes the last digit
  7. 7

    Then press Call, or the Enter key, to place the call. The live call appears right here on the Phone page.

    Press Call to dial
  8. 8

    To call someone back, use the phone button next to their name in Recent. It dials straight away.

  9. 9

    Or click the person to see their last call, with Call back and Text.

    Click the person
  10. 10

    Close the card with the X, or the Escape key.

  11. 11

    Audio, under the keypad, picks your microphone and your speaker.

    Click Audio
  12. 12

    Connect headset links a USB headset that has call buttons, in Chrome or Edge.

The Enter key places the call too, so check the number in the box before you press it.

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