Set booking reminders by email and text
Choose when booking reminders go out, by email or SMS, and personalise the message.
Open Calendar › Booking Pages, click the pencil of a page and scroll to Reminders. + Prefill 3 standard reminders adds a confirmation, a reminder the day before and one an hour before; each one has its own timing, Email and SMS boxes and message.
In this video
Step by step
- 1
Reminders cut no-shows. They are set on each booking page. Open Booking Pages.
- 2
Open a page with its pencil icon.
- 3
Further down is Reminders. This page has none yet.
- 4
One click adds three: when the booking comes in, the day before, and an hour before.
- 5
Each reminder has its timing: when the booking comes in, or some minutes, hours or days before.
- 6
Tick Email, SMS, or both. A text needs the guest's phone number.
- 7
Tags fill in the guest's name, the time, or the meeting link. Click one to put it in the message.
- 8
The example line shows how a tag reads, once it is filled in.
- 9
Save Changes would keep the reminders. Here we press Cancel, so nothing changes.
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