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Team calls and paging from the Phone page

See which team's calls you take, and page a team over their phones like an intercom.

Video tutorial, 0:57 · English captions · Download the video

On the Phone page, the green chip at the top (for example Clinical team · Taking calls) shows a team whose calls ring you. Click it to stop or start taking that team's calls; your own number always rings. Page a team opens the list of your teams: pressing a team's name starts a page at once, and everyone free in that team hears you without being heard.

In this video

Step by step

  1. 1

    At the top of the Phone page, the green chip shows a team whose calls you take.

    Your teams, at the top of Phone
  2. 2

    Clinical team, Taking calls: when the team's number rings, your phone rings too.

  3. 3

    Clicking the chip stops or starts that, for example during a break. Calls to your own number always ring you.

  4. 4

    Page a team talks over your team's phones, like an intercom.

    Click Page a team
  5. 5

    They hear you, but they cannot be heard. The number is how many people are in each team.

    They hear you, they cannot be heard
  6. 6

    Clicking a team's name starts the page straight away, so only click it when you are ready to speak.

  7. 7

    Click Page a team again to close the list.

A page starts the moment you press a team's name: only press it when you are ready to speak.

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