Set a voicemail PIN for your desk phone
Choose the PIN and the language you get when you check voicemail from a desk phone with *97.
Open Settings › Company › Voicemail. The card Voicemail on your desk phone sets what you hear when you press *97 on a desk phone: its language and your PIN.
In this video
Step by step
- 1
Your desk phone's voicemail options are in Settings, in the menu on the left.
- 2
Choose Company at the top. Then, in the row below, choose Voicemail.

- 3
This is what you hear when you press star 9 7 on a desk phone. Your messages and greetings are the same as in the app.

- 4
Choose the language it speaks to you: the company's default, English, or French. A choice saves at once, so here we only point.

- 5
For a PIN, type 4 to 8 digits.

- 6
Type it again, to confirm it.
- 7
Save PIN keeps it. In this demo, we do not save it.

- 8
Owners and admins can require a PIN for everyone. It is usually off, because a registered desk phone already proves who you are.

- 9
Rings before voicemail, and your greetings, are on the Voicemail page, under Voicemail settings.
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