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Set a voicemail PIN for your desk phone

Choose the PIN and the language you get when you check voicemail from a desk phone with *97.

Video tutorial, 1:10 · English captions · Download the video

Open Settings › Company › Voicemail. The card Voicemail on your desk phone sets what you hear when you press *97 on a desk phone: its language and your PIN.

In this video

Step by step

  1. 1

    Your desk phone's voicemail options are in Settings, in the menu on the left.

  2. 2

    Choose Company at the top. Then, in the row below, choose Voicemail.

    Click Company, then Voicemail
  3. 3

    This is what you hear when you press star 9 7 on a desk phone. Your messages and greetings are the same as in the app.

    Voicemail on your desk phone
  4. 4

    Choose the language it speaks to you: the company's default, English, or French. A choice saves at once, so here we only point.

    The language of the desk phone's voicemail
  5. 5

    For a PIN, type 4 to 8 digits.

    Type 4 to 8 digits
  6. 6

    Type it again, to confirm it.

  7. 7

    Save PIN keeps it. In this demo, we do not save it.

    Save PIN keeps it
  8. 8

    Owners and admins can require a PIN for everyone. It is usually off, because a registered desk phone already proves who you are.

    Optional or Required
  9. 9

    Rings before voicemail, and your greetings, are on the Voicemail page, under Voicemail settings.

The language and Optional / Required buttons save as soon as you click them. The PIN is kept only when you press Save PIN.

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